Glitch grounds Compaq PDA surfers

On Friday afternoon, Compaq representative Nora Hahn said a software patch fixing the incompatibility problem will be available Monday on the company´s Web site.

She added that a ROM upgrade will be available by the end of the month
The software patch comes after months of frustration for iPaq owners, according to numerous messages posted on Compaq´s support forum.

"Another week gone by, still no news from Compaq on what they are doing to sort out this fiasco," one posting stated March 9.

"We just purchased 25 units with the new 1.69 version and the Xircom (modem) cards don´t work anymore," another posting dated Feb. 28 stated. "These cards still work with the older ROM version. This is Compaq´s problem not Xircom´s. Everything worked before the 1.69 upgrade."

Xircom is just one of several manufacturers of CompactFlash modem cards.

Several other iPaq handheld owners also have reported incompatibility issues with CompactFlash modems on the support forum. The problem reaches back to January when ROM version 1.69 was posted on the site, Hahn said.

ROM version 1.69 was an upgrade to version 1.28. The previous version did recognize CompactFlash modems, according to owners who posted to the Compaq support site
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